Forum moderation
Forum moderation is important for a company that wants to disseminate information and receive responses quickly. Any company operating a forum often faces the problems of comments that tarnish the image of the company or about who goes against their charter. For this reason, an active and constant moderation is necessary to avoid publishing inappropriate content.

In addition, forum moderation is not exclusive to companies; it is also very important for any website that wants to give a chance to its users to speak their voice but also wants to enforce the proper use of their forum according to their charter.

As far as a complete definition is of what is forum moderation is needed, it is not only concerned about moderating comments but also to move discussions in appropriate forums when these are found in forum not related to the comment, to make sure that titles are clear and concise and are related with tag always in relation to the comments, deleting irrelevant or erroneous messages and also monitor whether inappropriate language, which could affect the professional image of the forum, is not used.

Moderation is generally to make regular cleaning of forums. The cleaning process is to remove from the forum all the unnecessary post for visitors, doublet, subjects without interest, or to remove unnecessary messages from inside a topic. These facilitate reading the forum, ease search, and improves the relevance of responses found resulting in an optimal use of the forum.

Classified ad moderation

Classified ads are in great demand but often we face problem with off topic ads, poorly formulated or not complying with the charter. In this case, an active and constant moderation service will restraint posting of such ads.

Given that users want immediate publishing of their ads, constant validation of their ads will be needed by a team that will display the ads, correct them and put them online or simply erased. It is here that the expertise and moderation comes into play. MODERO possesses a proactive team of 50 moderators. MODERO has made a reputation for moderation classifieds with a score of big names.

Video Moderation

Checking videos loaded onto sites is also part of our skills.

Some sites employ our community moderation services to ensure that their broadcasted videos are free of rights.

Our moderators are trained to delete content if they are contrary to the rules and laws: Law concerning intellectual property and pornography ...

With our visual moderation services, your site will operate without problems and you can quietly enjoy the fact that all the videos displayed on your website are in agreement with your rules and respect the limits you’ve set.

Laws and legal structure

In France, publisher of an online service faces legal obligations towards the content it distributes. The Law for the Trust in the Digital Economy of June 2004 forces an obligation, to make inaccessible to user the right to publish inappropriate contents and report it as illegal. It is the transposition of a European directive of 2000.

Some subjects must be strictly controlled :

• copyright and trademark rights

• defamation, identity theft, threats

•  call for violence and murder

•  incitement to drug use and to suicide

•  racism and anti-semitism, holocaust denial

•  prostitution

•  paedophilia

The moderators at MODERO are especially trained to manage these problems. Depending on the context, in addition to removing illegal content, they warn, or they punish the perpetrator. In the most serious cases, we are help the editor reporting of facts.

Animation

The purpose of animation is to interact with your users to make your community a suitable place for exchanges.

The animation makes possible to secure and guarantee the editorial line. Useful at the launch of a service, it also helps to retain your users in the long term. It may take various forms:

• posting of information

• write content

• initiate discussions, bounced on the news

• animate a debate

• achieve quizzes, polls

• propose games

Depending on your business, you choose the type of animation to set up and we'll propose a schedule for completion.

In the process of forum animation, we respond to messages and also, we encourage users to respond to messages according to their interests. The animation process is also present to bring together people with similar interests in order to encourage sharing. Our team make itself inclusive of the animation process so that the user can not differentiate between users and animators.

 

Forum animation

Forums are places with high amount of users and a service except moderation, a team of the forum is necessary to give life to the forum.

The forum animation is not confined to posting topics on which users will answer and respond but to stimulate a debate by posting ideas to support a position or in contradiction with the main idea.

At MODERO, forum animation is one of our specialties by training our animator to latest animation techniques. Our animators are all bilingual so they would not only animate forums French or English but so that they would also seek more information, learn and animate the forum consistently, coherently and intelligently.

 

Help Line

Our hotline answers live or delayed (through chat or e-mail) to all commercial or technical issues raised by users on your site.

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